Talbots Law Accelerates Property Transactions With Orbital Residential

Clients today expect more from their conveyancers. They want immediate updates, faster answers, and greater transparency throughout the property transaction process.

Talbots Law is an employee-owned firm based in the West Midlands. Known for putting people first, their residential conveyancing team wanted to improve how they work by using technology to deliver a faster, more transparent service to clients.

The Pressure To Deliver Faster, Without Missing a Thing

Modern clients expect fast, accessible information and a smooth experience from instruction to completion. But for busy conveyancers, meeting those expectations can be a challenge, especially when reviewing complex leasehold contract packs.

The team needed a way to speed up the process, avoid unnecessary requisitions, and support junior lawyers as they ramped up.

“With the leasehold contracts packages that we get in, we can run it through Orbital and it will red flag issues straight away, so we can then manage clients' expectations.”

‍‍— Yvonne Masters, Director and Head of National Conveyancing at Talbots Law

A Legal AI Platform Built for Conveyancers

Talbots Law adopted Orbital Residential, a real estate-specific AI platform designed by ex-practising lawyers to help conveyancers quickly review leasehold and freehold titles.‍

“The legal engineers building the features in Orbital Residential understand the conveyancer's problems. We have spent years in the industry ourselves. We know the day-to-day of title checking and reporting to clients.”

— Tassneem Attia, Legal Engineer at Orbital‍

Lawyers across the firm were impressed by how intuitive the platform was to use.

“Very quickly after using the software, you find it's really easy to use. It's not replacing your job, but it's helping you in order to be able to make sure you've missed nothing and make sure that you've collected all the right data first time round.”
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— Sean Knight, Senior Conveyancing Executive at Talbots Law

And as a bonus, the platform became a valuable learning tool, helping junior lawyers build confidence and consistency in their work.

“It quickly became apparent that, not only was it great for helping and assisting in their roles, but also it was a really good learning tool.”

— Yvonne Masters, Director & Head of National Conveyancing at Talbots Law

Real Results, for Clients and Lawyers Alike

Since rolling out Orbital Residential, Talbots Law has seen clear improvements across day-to-day operations, client satisfaction, and team experience:

✓ 5+ hours saved per lawyer, per week on title checks
✓ Fewer requisitions, thanks to early issue-spotting
✓ Faster response times to client queries
✓ Stronger onboarding and upskilling for junior team members
✓ Better lawyer well-being, with less pressure and more confidence

“If you are someone that's going to be doing a lot of title checking, whether that's freehold, leasehold, more complex matters, it could easily save you five plus hours a week.”

— Sean Knight, Senior Conveyancing Executive at Talbots Law

By embracing AI, Talbots Law has equipped its conveyancers with the tools they need to work smarter, not harder, and continue delivering excellent service in a fast-moving market.

“I would recommend embracing AI because what you'll find is that the efficiency and the well-being of lawyers will be massively improved.”

— Prayag Patel, Director of National Conveyancing and New Homes at Talbots Law